Privacy Notice.

Information We Collect

We collect information in two ways: information you give us directly, and information we collect automatically when you use our website.

Information You Provide

• Contact details — name, email, phone number, business name, and role when you submit a job, set up a shop account, request a quote, or email us.
• Job-related information — vehicle photos, video walkarounds, VINs, repair history, claim numbers, and other materials you share with us to complete a damage estimate, valuation, or inspection.
• Communications — the content of emails, messages, and call notes exchanged with our team.

Information Collected Automatically

• Usage data — pages viewed, time on page, referrer, and similar analytics.
• Device data — IP address, browser type, operating system, and approximate location (city/region).
• Cookies and similar technologies — see Section 4 below.

How We Use Information

We use the information we collect to:

• Respond to your inquiries and schedule on-site visits;
• Complete the damage estimates, valuations, and inspections you request;
• Deliver final reports and any related correspondence;
• Send occasional insights or service updates — you can unsubscribe at any time;
• Monitor site performance, debug issues, and improve user experience;
• Comply with legal obligations and enforce our agreements;
• Protect against fraud, abuse, and unauthorized access.

How We Share Information

We do not sell your personal information. We share information only in these limited circumstances:

• Service providers — vendors that help us run our business (hosting, email, analytics, CRM, accounting), bound by confidentiality obligations.
• Professional advisors — lawyers, auditors, and insurers, where reasonably necessary.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate safeguards.
• Legal compliance — when required by law, subpoena, or to protect rights, safety, or property.
• With your consent — for any other purpose disclosed at the time of collection.

Cookies & Tracking

We use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. Categories include:

• Strictly necessary — required for the site to function.
• Analytics — aggregated, non-identifying usage data (e.g., Google Analytics or a privacy-focused alternative).
• Functional — remember non-essential preferences such as the last page you visited.

You can disable cookies through your browser settings. Doing so may affect how the site functions. We do not currently respond to Do Not Track signals.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the information we hold — including encryption in transit, restricted access, and vendor due diligence. No system is perfectly secure, however, and we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, contact us immediately at info@kaautocenter.space.

Data Retention

We keep personal information only as long as needed for the purposes described in this Notice or as required by law. Job records, photos, and final reports are typically retained for seven years after delivery, consistent with professional, insurance, and tax obligations. Marketing contacts can request deletion at any time.

Your Rights

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Object to or restrict certain processing;
• Request a copy of your information in a portable format;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, email info@kaautocenter.space. We'll respond within the time required by applicable law.

California Residents

If you're a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you specific rights regarding your personal information — including the right to know what we collect, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To submit a request, email info@kaautocenter.space or call (818) 983-2583.

Children's Privacy

Our website and services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Third-Party Links

Our site may link to third-party websites and services. This Notice does not apply to those third parties, and we are not responsible for their privacy practices. Review the privacy notices of any third-party site you visit.

Changes to This Notice

We may update this Notice from time to time. When we do, we'll post the revised version on this page and update the “Last Updated” date at the top. Material changes will be highlighted on the home page or communicated by email where appropriate.

Contact Us

If you have questions about this Privacy Notice or how we handle your information, get in touch: