K&M Auto Center (“K&M,” “we,” “us,” or “our”) respects your privacy. This Notice explains what information we collect when you visit kaautocenter.space or use our damage estimating and valuation services, how we use it, and the choices you have. We've tried to write it in plain English — if anything's unclear, get in touch.
Information We Collect
We collect information in two ways: information you give us directly, and information we collect automatically when you use our website.
Information You Provide
- Contact details — name, email, phone number, business name, and role when you submit a job, set up a shop account, request a quote, or email us.
- Job-related information — vehicle photos, video walkarounds, VINs, repair history, claim numbers, and other materials you share with us to complete a damage estimate, valuation, or inspection.
- Communications — the content of emails, messages, and call notes exchanged with our team.
Information Collected Automatically
- Usage data — pages viewed, time on page, referrer, and similar analytics.
- Device data — IP address, browser type, operating system, and approximate location (city/region).
- Cookies and similar technologies — see Section 4 below.
How We Use Information
We use the information we collect to:
- Respond to your inquiries and schedule on-site visits;
- Complete the damage estimates, valuations, and inspections you request;
- Deliver final reports and any related correspondence;
- Send occasional insights or service updates — you can unsubscribe at any time;
- Monitor site performance, debug issues, and improve user experience;
- Comply with legal obligations and enforce our agreements;
- Protect against fraud, abuse, and unauthorized access.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect the information we hold — including encryption in transit, restricted access, and vendor due diligence. No system is perfectly secure, however, and we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, contact us immediately at info@kaautocenter.space.
Data Retention
We keep personal information only as long as needed for the purposes described in this Notice or as required by law. Job records, photos, and final reports are typically retained for seven years after delivery, consistent with professional, insurance, and tax obligations. Marketing contacts can request deletion at any time.
Your Rights
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Object to or restrict certain processing;
- Request a copy of your information in a portable format;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, email info@kaautocenter.space. We'll respond within the time required by applicable law.
California Residents
If you're a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you specific rights regarding your personal information — including the right to know what we collect, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To submit a request, email info@kaautocenter.space or call (818) 983-2583.
Children's Privacy
Our website and services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Third-Party Links
Our site may link to third-party websites and services. This Notice does not apply to those third parties, and we are not responsible for their privacy practices. Review the privacy notices of any third-party site you visit.
Changes to This Notice
We may update this Notice from time to time. When we do, we'll post the revised version on this page and update the “Last Updated” date at the top. Material changes will be highlighted on the home page or communicated by email where appropriate.
Contact Us
If you have questions about this Privacy Notice or how we handle your information, get in touch:
K&M Auto Center
Privacy Inquiries: info@kaautocenter.space
General: info@kaautocenter.space
Phone: (818) 983-2583
Mail: 4722 Floral Drive, Los Angeles, California 90022